These Terms & Conditions govern your use of the 99pak platform, including all casino games, sports betting markets, lottery products, and account services. Please read them carefully before registering. By creating a 99pak account or using any part of this platform, you agree to be bound by these terms in full.
◆ Key Points at a Glance
You must be at least 21 years of age to register and use 99pak. Account registration requires accurate personal information and valid CNIC. One account per person is permitted.
All transactions on 99pak are conducted in Pakistani Rupees (PKR). Deposits via JazzCash and EasyPaisa are instant. Withdrawals require completed KYC verification and are processed to the same method used for deposit where possible.
All bonuses are subject to wagering requirements and expiry dates stated in individual promotion terms. Wagering requirements must be fulfilled before bonus-derived winnings can be withdrawn. Abuse of bonus systems may result in account action.
You are responsible for maintaining the confidentiality of your login credentials. 99pak must be notified immediately of any suspected unauthorised account access. We strongly recommend enabling two-factor authentication (2FA).
99pak provides deposit limits, session timers, cool-off periods, and self-exclusion tools. Players are responsible for using these tools to manage their gambling behaviour. Self-exclusion requests take immediate effect.
These Terms & Conditions are governed by the laws of the jurisdiction under which 99pak holds its international gaming licence. Disputes shall be resolved through the dispute resolution process outlined in Section 17 below.
You must be at least 21 years of age to access or use any part of the 99pak platform. Age verification is conducted at the KYC stage using a valid Pakistani CNIC. 99pak will immediately close accounts found to be held by individuals under the age of 21 and forfeit any funds held therein in accordance with applicable law.
In these Terms & Conditions, the following terms shall have the meanings ascribed to them below unless the context otherwise requires:
By accessing the 99pak Platform, creating an Account, or using any service provided by 99pak, you unconditionally agree to be bound by these Terms & Conditions in their entirety, including any documents incorporated herein by reference, including the Privacy Policy and Responsible Gaming Policy.
If you do not agree with any provision of these Terms & Conditions, you must immediately cease use of the 99pak Platform and close your Account. Continued use of the Platform following the posting of any amendments to these Terms constitutes your acceptance of the revised Terms.
These Terms & Conditions constitute a legally binding agreement between you (the Player) and 99pak. 99pak strongly recommends that all Players read these Terms in full prior to registration. If you are uncertain about any provision, please contact our support team via live chat before proceeding.
To register and maintain an Account on 99pak, you must satisfy all of the following eligibility criteria at all times:
99pak reserves the right to request verification of eligibility at any time and to suspend or close Accounts where eligibility cannot be confirmed to 99pak's reasonable satisfaction.
To access real-money games and betting services on 99pak, you must complete the Account registration process. The following conditions apply to all 99pak Account registrations:
You are solely responsible for maintaining the security and confidentiality of your 99pak Account login credentials, including your username, password, and any two-factor authentication (2FA) codes. 99pak will never ask you to disclose your password via live chat, email, or any other communication channel.
You agree to:
99pak shall not be liable for any loss or damage arising from your failure to maintain the security of your Account credentials, including any unauthorised transactions that occur prior to notification to 99pak of a security breach.
All deposits on 99pak are processed in Pakistani Rupees (PKR). The following conditions apply to all Account deposits:
Player funds deposited with 99pak are held separately from operational funds in accordance with the requirements of our international gaming licence. This provides an additional layer of protection for your Balance in the unlikely event of insolvency.
To withdraw funds from your 99pak Account, you must complete Know Your Customer (KYC) verification. The following conditions apply to all withdrawals:
99pak offers various bonuses and promotional offers to Players. All bonuses are subject to the following general conditions, in addition to any specific terms attached to individual promotions:
The following conditions apply to all gaming and betting activity conducted on the 99pak Platform:
The following conduct is strictly prohibited on the 99pak Platform and constitutes a material breach of these Terms & Conditions:
99pak reserves the right to suspend or permanently close any Account involved in prohibited conduct and to withhold any Balance pending investigation. Where applicable, 99pak will report suspicious activity to the relevant regulatory or law enforcement authorities.
99pak is committed to promoting responsible gambling practices. As part of this commitment, 99pak provides the following tools to all Account holders, accessible at any time from the Account Settings panel:
Players who believe they may have a problem with gambling are strongly encouraged to use the self-exclusion tool and to seek support from appropriate assistance organisations. 99pak staff are trained to identify and respond to signs of problem gambling behaviour and may proactively reach out to Players showing such signs.
The minimum age requirement of 21 years is enforced without exception. Accounts found to be held by individuals below this age will be closed immediately. All funds deposited will be returned to the source payment method after deducting any winnings, which will be forfeited. 99pak does not profit from the activity of underage players and takes this obligation seriously.
All content on the 99pak Platform — including but not limited to software, game content, graphics, text, design elements, branding, logos, and data — is the exclusive property of 99pak or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 99pak Platform for personal, non-commercial entertainment purposes only. You may not:
Any unauthorised use of 99pak's intellectual property constitutes a breach of these Terms and may expose you to legal liability. The 99pak name, logo, and associated marks are trademarks of 99pak and may not be used without prior written authorisation.
To the fullest extent permitted by applicable law, 99pak's total liability to any Player in connection with their use of the Platform shall not exceed the total real-money Balance held in the Player's Account at the time the relevant cause of action arose.
99pak shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of business opportunity, arising from or in connection with your use of the Platform, whether based in contract, tort, or any other legal theory, even if 99pak has been advised of the possibility of such damages.
99pak does not guarantee uninterrupted or error-free operation of the Platform and accepts no liability for losses arising from:
Nothing in these Terms shall limit or exclude 99pak's liability for fraud, death or personal injury caused by 99pak's negligence, or any other liability that cannot be limited or excluded by applicable law.
99pak collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms & Conditions and is incorporated herein by reference. By registering an Account, you consent to 99pak's collection and processing of your personal data as described in the Privacy Policy.
In summary, 99pak collects personal data for the following primary purposes:
99pak does not sell personal data to third parties for their own marketing purposes. Data is shared with third parties only where necessary for the operation of the Platform (e.g., payment processors, game software providers) or where required by law. Full details of data handling practices are set out in the Privacy Policy.
99pak reserves the right to suspend, restrict, or permanently close a Player's Account in any of the following circumstances:
Where an Account is suspended pending investigation, the Player's Balance will be held in accordance with 99pak's licence obligations. Where an Account is closed due to a Player breach, 99pak may, at its discretion and depending on the nature of the breach, forfeit the Player's Balance. Any such decision will be communicated to the Player and is subject to the dispute resolution process in Section 17.
Players wishing to voluntarily close their Account may do so at any time by contacting 99pak support via live chat. The real-money Balance remaining in a voluntarily closed Account will be refunded to the Player's last verified payment method within 5 business days.
99pak reserves the right to amend, update, or replace any provision of these Terms & Conditions at any time. When material changes are made to the Terms, 99pak will provide Players with reasonable advance notice via email to the registered Account address and/or by displaying a prominent notice on the Platform at the time of login.
The effective date of any amended Terms will be clearly stated at the top of the updated document. Continued use of the 99pak Platform after the effective date of amended Terms constitutes acceptance of the revised Terms in full. If you do not wish to accept amended Terms, you must discontinue use of the Platform and close your Account before the effective date of the changes.
99pak recommends that all Players review these Terms periodically to remain informed of any changes. The most current version of the Terms & Conditions is always accessible from the footer navigation of the 99pak Platform.
99pak is committed to addressing Player complaints fairly and efficiently. If you have a complaint regarding your Account, a game outcome, a withdrawal, a bonus, or any other aspect of your 99pak experience, please follow the process below:
99pak commits to engaging in good faith with all complaint and dispute resolution processes. Settlement of sports betting markets and casino game outcomes, once confirmed by the relevant official body and processed correctly on the Platform, are generally not subject to dispute resolution except where an error on 99pak's part is demonstrated.
These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the jurisdiction in which 99pak holds its international gaming licence. Players acknowledge that the governing law may differ from the law of the jurisdiction in which the Player is located.
By registering an Account and agreeing to these Terms, you irrevocably submit to the exclusive jurisdiction of the courts of the applicable licensing jurisdiction for the resolution of any dispute or claim that cannot be resolved through the complaint and alternative dispute resolution process set out in Section 17 above.
Nothing in this clause shall limit 99pak's right to bring proceedings against you in any other court of competent jurisdiction where there is evidence of criminal conduct, fraud, or other unlawful activity.
If you have any questions about these Terms & Conditions or require clarification on any provision, please contact 99pak support via live chat or at [email protected] before creating an Account or placing any wager on the Platform. Our team is available 24/7.
◆ Play Responsibly at 99pak
2,000+ games, live cricket betting, JazzCash deposits, 24/7 support. All in PKR. All governed by the terms you've just read. 21+ only.
Must be 21+ to play · Play responsibly · Operated under international gaming licence